A privately held community bank, $2.5 billion had recently converted from a credit union to a national bank charter.  Their strategic plan included key initiatives for advanced commercial lending and serving rapidly growing metropolitan area with strong community ties.



With the transition from a credit union to a commercial bank, there was a compelling need for the organization to change their focus from controls-based risk management processes to strategic risk management program to support the plans for growth.  The bank’s strategic plan included significant expansion in products as well as growing their commercial lending into new high-growth industries.  The bank needed a comprehensive risk management program that could bring the three lines of defense together under a scalable enterprise framework which would enable the organization to grow with clear visibility to the risks involved.



OnPoint engagement began with our proprietary risk management program maturity assessment (INREVAS) process which provided the Bank’s leadership team with an objective view of the maturity and current state of risk management processes across the enterprise. This assessment allowed for the development of a comprehensive roadmap of risk management process improvement opportunities that would increase stakeholder value.

OnPoint then focused on an enhanced Enterprise Risk Management program implementation which included:

  • Development and implementation of comprehensive 3 Lines of Defense ERM program
  • Selection and Implementation of an eGRC system to support the ERM program
  • Internal Audit & Compliance integration within ERM program


The Bank has since gone public and through strategic acquisition of other banks, is now at the $7 billion mark with one of the best efficiency and returns ratios within their peer group.

With the implementation of OnPoint’s ERM program, the Bank has a framework that provides visibility and consistent risk ratings across all risk categories.  The eGRC system provides the comprehensive reporting of risk enabling the Bank to align their risk appetite with their unique growth opportunities and strategic objectives.